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Privacy Policy

Privacy Policy
Welcome to Aqua Soft Solutions (“Aqua Soft,” “we,” “our,” or “us”). We are a global software and technology company providing web, mobile, AI, and enterprise development services (“Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website (the “Site”) and Services. We value your privacy and are committed to maintaining transparency, security, and control over how your data is handled. By using our Site or Services, you consent to the collection and use of your information as described in this Privacy Policy. If you have any questions about this policy, please contact us at info@theaquasoft.com.

Updates to This Policy
Aqua Soft may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or our business practices. Updates will be posted on this page with a revised “Effective Date.” If significant changes occur, we may also notify you via email or through a notice on our homepage. Your continued use of our Site or Services after any updates signifies your acknowledgment and agreement to the revised terms.

Information We Collect
We collect information to improve our Services, communicate effectively, and provide a secure and personalized experience. The types of data we may collect include:

  • Personal Information: Name, email address, phone number, company name, job title, and any other details you provide voluntarily through forms or inquiries.
  • Technical Information: IP address, browser type, operating system, device identifiers, and usage data collected automatically when you access our Site.
  • Behavioural Data:: Interactions with our Site, pages visited, duration of visits, referral sources, and preferences to enhance user experience..
  • Communication Data: Information shared through emails, support requests, or live chats.

How We Use Your Information
We use the data we collect for legitimate business purposes, including but not limited to:

  • Delivering, operating, and maintaining our Services.
  • Responding to inquiries, support requests, or project proposals.
  • Improving website functionality and user experience through analytics and feedback.
  • Sending important updates, offers, and marketing communications (only with your consent).
  • Ensuring compliance with legal obligations and protecting against fraudulent activity.

Aqua Soft does not sell, rent, or trade your personal information to third parties. Your data is used strictly for operational, analytical, and communication purposes aligned with your consent and expectations.

Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and understand user interactions. Cookies help us remember user preferences, measure performance, and improve website usability. You can choose to disable cookies through your browser settings; however, some parts of the Site may not function properly without them. We may also use third-party analytics tools (such as Google Analytics) to collect aggregate, anonymized information about user behavior. This data helps us refine our digital experience without identifying individual users.

Data Storage and Security
Aqua Soft implements industry-standard security measures — including encryption, firewalls, and secure access controls — to safeguard your data from unauthorized access, alteration, or loss. While we follow best practices for data protection, no online system can guarantee complete security. We therefore encourage users to practice safe browsing and notify us immediately if any unauthorized activity is suspected.

Information Sharing and Disclosure
We may share your information with trusted partners or service providers who assist us in delivering our Services — such as cloud hosting providers, analytics platforms, and communication tools. These third parties are contractually bound to protect your data and may only process it in accordance with our instructions. We may also disclose information when required by law, regulation, or legal process, or when it is necessary to protect our rights, property, or users.

International Data Transfers
As a global technology company, Aqua Soft may process and store data in multiple jurisdictions. By using our Site or Services, you acknowledge that your data may be transferred and processed outside your country of residence, including regions that may have different data protection laws. We take appropriate safeguards to ensure that all data transfers comply with applicable privacy standards such as the GDPR and CCPA.

Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access, review, or request deletion of your data.
  • The right to correct inaccurate or outdated information.
  • The right to withdraw consent for marketing or data processing.
  • The right to request a copy of the personal data we hold about you.

You can exercise these rights by contacting us at info@theaquasoft.com. We will respond to all legitimate requests within a reasonable timeframe, in accordance with applicable data protection laws.

Communication Preferences
By providing your contact details, you agree to receive necessary transactional communications related to your account or project. You may also choose to receive newsletters or marketing updates — and you can opt out anytime by clicking “Unsubscribe” in our emails or by contacting us directly. Please note that essential service-related notifications (such as project updates or policy changes) cannot be unsubscribed from, as they are required for operational purposes.

Links to External Websites
Our Site may contain links to third-party websites for convenience or reference. Aqua Soft Solutions is not responsible for the privacy practices, security, or content of these external sites. We encourage you to review the privacy policies of any third-party websites before providing them with personal information.

Children’s Privacy
Aqua Soft Solutions does not knowingly collect or solicit personal information from individuals under eighteen (18) years of age. If we become aware that a child has provided personal information without parental consent, we will take immediate steps to delete such data. If you believe a minor has submitted information through our Site, please contact us at info@theaquasoft.com

Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please reach out to us using the following contact details:

  • Aqua Soft Solutions
  • Email: info@theaquasoft.com
  • Effective Date: October 2025

We appreciate your trust in Aqua Soft Solutions and remain committed to protecting your data while delivering innovative, secure, and high-quality digital experiences.

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